Frequently Asked Questions

How long does a virtual tour take to create?

It can take anywhere from 1-2 hours depending on the total square footage of the space, the number of rooms, the number of floors, occupants present, and how ‘staged’ ready the space is prior to our arrival.

For example, a three-level home in Vancouver with roughly 2800 sqft that is ready for the shoot upon arrival will take about 1 to 1.5 hours.

How can I help set up before the virtual tour creation?

Stage the space as you would in an open house, clutter at a minimum, and all spaces neat and tidy. Window blinds are left open if possible and mirrors are clean.

We always do a quick walkthrough of the space to assist with any minor clean-up and quick fixes to improve the experience.

How long does it take until my virtual tour is sharable?

Within 24 hours and in some cases, same-day turnaround. You will be shared a link for the virtual tour. We will do some post edit to ensure that the tour is experienced in the most efficient way possible. Any necessary matter tags/labels are included.

Can my space be uploaded onto Google Maps?

We are able to upload onto Google Street View as long as it is a commercial space. The upload time takes roughly 2 days before it is public. Anyone that searches for the business on Google Map will be able to view the tour directly from any mobile device by clicking on the image auto-generated from Google and bringing them directly to the virtual tour. Residential space cannot be uploaded to Google Street View.

How much does it cost to order a virtual tour?

The price is dependent on the total square footage of the space and if it is for residential or commercial purposes. We can always provide a free quote once we have some information about the space you would like a tour for. Connect with us to find out more.

How long will my virtual tour stay active?

4 months are included with each tour. That means the link provided is shareable for the rolling 4 months. If after the 4 months you wish to prolong the listing, a fee of $10/month is required.

Can I order photography and videography together?

Yes! We offer a wide range of different marketing materials for you to order from. We offer flash, HDR, exterior, and drone photography/videography. Please allow extra time on site if extending the order beyond a virtual tour. Connect with us to find out more.

Can you provide the floor plans drawings?

Yes! We are able to create the floor plan with any virtual tour created. You are welcome to add to this service simply by letting us know. You are given a branded or unbranded PDF of the floorplan. Multiple edits are welcome to be tailored to your specifications.